For KI-Soft, protecting your privacy is always a top priority.
What personal data do we process?
We collect much of this data in pseudonymized or anonymized form. This includes the following information, among others:
Information when you visit our websites:
When you visit our website, we may process information about the region from which you access the site, information about your device, its operating system and browser, your usage behavior on our site in the current session and whether you have visited us before. In doing so, we also use so-called cookies (you can get more information here).
If you contact us, for example to place a support request, we store data about this specific request, such as contact data data data about your hardware and software and log data. In addition, it happens that we ask you to provide us with additional files generated by analysis tools to process the support case.
Collection and processing when using the contact form When using the contact form, we collect your personal data (name, e-mail address, message text) only to the extent provided by you. The data processing serves the purpose of contacting you. By sending your message, you consent to the processing of the transmitted data. The processing is based on Art. 6 (1) lit. a GDPR with your consent. You can revoke your consent at any time by notifying us, without affecting the lawfulness of the processing carried out on the basis of the consent until the revocation. We will only use your e-mail address to process your request. Your data will then be deleted unless you have consented to further processing and use.
. a GDPR with your consent. You can revoke your consent at any time without affecting the lawfulness of the processing carried out on the basis of the consent until the revocation. To do so, you can unsubscribe from the newsletter at any time by using the corresponding link in the newsletter or by notifying us. Your e-mail address will then be removed from the distribution list.
Use of the e-mail address for sending direct advertising We use your e-mail address, which we have received in the context of the sale of a good or service, for the electronic sending of advertising for our own goods or services that are similar to those that you have already purchased from us, unless you have objected to this use. The provision of the e-mail address is necessary for the conclusion of the contract. Failure to provide it will result in no contract being concluded. The processing is based on Art. 6 (1) lit. f GDPR from the legitimate interest in direct advertising. You can object to this use of your e-mail address at any time by notifying us. The contact details for exercising the objection can be found in the imprint. You can also use the link provided for this purpose in the advertising e-mail. This does not incur any costs other than the transmission costs according to the prime rates.
We store personal data only to the extent necessary to fulfill the purpose. The storage period depends on the legal requirements and the duration of the contractual relationship.
Should you request the deletion of your data, please note that although we will immediately block your data, it may take up to 180 days until we have finally deleted the data from the productive systems due to legal reasons and technical restrictions.
Furthermore, please note that once the deletion request has been confirmed, there is no longer any possibility of restoring your data.
Server log files You can visit our websites without providing any personal information. Every time you access our website, usage data is transmitted by your Internet browser and stored in log data (server log files). This stored data includes, for example, the name of the page accessed, the date and time of access, the volume of data transferred and the requesting provider. This data is used exclusively to ensure the trouble-free operation of our website and to improve our services. It is not possible to assign this data to a specific person.
Duration of storage Your data will be stored permanently when you register on our websites until you request deletion of the account.
Rights of the data subject You are entitled to the following rights according to Art. 15 to 20 GDPR if the legal requirements are met: right to information, to correction, to deletion, to restriction of processing, to data portability. In addition, according to Art. 21 (1) GDPR, you have the right to object to processing based on Art. 6 (1) f GDPR and to processing for the purposes of direct marketing.
Contact us if you wish. You can find the contact details in our imprint.
You can reach our data protection officer directly at: firstname.lastname@example.org
Right to lodge a complaint with the supervisory authority In accordance with Article 77 GDPR, you have the right to lodge a complaint with the supervisory authority if you believe that the processing of your personal data is not carried out lawfully.
last update: 11.05.20